Terms of Service

1. Acceptance of Terms

BugRecorder is a product of Lafloryal.com. By accessing or using BugRecorder's services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Service Description

BugRecorder, a Lafloryal.com product, provides error tracking, analytics, user behavior monitoring services, and email communication capabilities including:

• Error and crash reporting
• Session recording and replay
• Heatmap analytics
• User journey tracking
• Click and scroll tracking
• Transactional and marketing email services

3. User Responsibilities

You agree to:

• Provide accurate information during registration
• Maintain the security of your account credentials
• Comply with all applicable laws and regulations
• Obtain necessary consents from your end users
• Not misuse or attempt to exploit our services
• Follow email marketing best practices and anti-spam regulations
• Only use verified and opted-in email lists
• Maintain acceptable bounce and complaint rates
• Process unsubscribe requests immediately

4. Email Services and Amazon SES Usage

Our platform utilizes Amazon Simple Email Service (SES) for email delivery. Users must comply with:

• Anti-spam regulations including CAN-SPAM, GDPR, and CASL
• Proper opt-in and consent collection practices
• No use of purchased or third-party email lists
• Immediate processing of unsubscribe requests
• Content guidelines and deliverability best practices

We monitor bounce rates and complaints in real-time and reserve the right to suspend email services for accounts that exceed acceptable thresholds or violate these terms.

5. Data Collection and Privacy

Users implementing BugRecorder must inform their end users about data collection practices and obtain necessary consents. For details about our data handling practices, please refer to our Privacy Policy.

6. Service Availability and Support

While we strive to maintain high availability, we do not guarantee uninterrupted service. We provide technical support according to your subscription level.

7. Intellectual Property

All rights, title, and interest in the services, including all intellectual property rights, remain with BugRecorder and Lafloryal.com. Users retain rights to their data.

8. Limitation of Liability

BugRecorder and Lafloryal.com shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services.

9. Termination

We reserve the right to terminate or suspend access to our services for violations of these terms, including email abuse or consistent deliverability issues, or for any other reason at our discretion.

10. Changes to Terms

We may modify these terms at any time. Continued use of our services after changes constitutes acceptance of the modified terms.

11. Contact Us

If you have any questions about these Terms of Service, please contact us at support@bugrecorder.com or visit Lafloryal.com