Refund Policy

1. Refund Eligibility

At BugRecorder, we stand behind our error tracking and analytics service with a 100% money-back guarantee. We want you to be completely satisfied with our tools for capturing user errors, recording analytics, generating heatmaps, and all other features we offer.

2. Refund Process

To request a refund:

• Contact our support team within 30 days of your purchase
• Provide your account details and reason for refund
• Refunds will be processed within 5-7 business days
• The refund will be issued to the original payment method

3. Terms and Conditions

Our refund policy is subject to the following conditions:

• Refund requests must be submitted within 30 days of purchase
• After the refund is processed, your account access will be terminated
• Any data collected during your usage period will be deleted
• We reserve the right to deny refunds in cases of abuse or violation of our terms of service

4. Contact Us

If you have any questions about our refund policy or would like to request a refund, please contact our support team at support@bugrecorder.com. We're here to help ensure your complete satisfaction with our services.